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Firstly, you should schedule an appointment for a face-to-face consultation with our cosmetic doctor to discuss your concerns and desired outcomes from this procedure. Dr Bong will listen to your concerns, examine your muscles carefully, and establish if you are suitable for this treatment. Our terms and conditions can be found here.

All patients are required to provide credit/debit card details, telephone number and email to secure an appointment.

If you are a new patient, a consultation fee will be taken at the point of making your appointment (see below for details)

We accept cash or the following major credit and debit cards. We do not accept personal cheques.

If you are a new patient, a consultation fee will be taken when you make your appointment.  Please read our full terms and conditions here.

We respect that your time is valuable, and we appreciate that you understand ours is too. Unfortunately, if appointments are cancelled or rescheduled at short notice, or if you do not attend an appointment, we cannot allocate your appointment slot to someone else; however, we still have overheads and staff salaries to pay. Please read our full terms and conditions here.

When we book an appointment for you, we commit that time and our resources to your treatment. This means that, if anyone else wants to come at the same time, we will be unable to see them and will have to offer them an alternative time. If you do not then attend that appointment and either do not tell us in advance or give insufficient notice, we are unable to allocate the time to someone else; however, we still have overheads and staff salaries to pay during the unproductive time.

Please read our full terms and conditions here.

Please note for all patients, a £50 fee will be charged if you cancel or reschedule ANY appointment (including appointments which do not require an upfront deposit, such as a ‘check-up’ or review appointment) less than 48 hours before the appointment time. Patients who have pre-purchased a course of treatment will forfeit one of the treatments instead of paying this fee.

Late arrival to your appointment may result in reduced treatment time or the forfeiting of the appointment. We will endeavour to ensure that your appointment runs on time. However, for reasons beyond our control, we may need to cancel or postpone your appointment at short notice. In this unlikely event, we will try to contact you in advance. We do not offer compensation if we cancel or postpone your appointment.

Please read our full terms and conditions here.

To help our patients minimise the chance of losing their deposit or pre-paid treatments, we issue text reminders a minimum of 48 hours ahead of appointments. Patients should be aware that there may be reasons beyond our control, meaning that the text message does not reach them. Patients should diarise themselves when making follow-up appointments and not rely solely on the text message from the clinic as a reminder.